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Faq

Below are the quick answers to some of our most frequently asked questions.

What kind of insurance is included in the rental price?

In the European Union, all cars are required to have Material Damage Insurance and Third Party Damage for the minimum amounts prescribed by law.

Which documents are needed to pick up a rental car?

The driver as well as any additional drivers must have a driving license in their name and be 23 years of age or older.
All drivers must have a driving license for at least 1 year.
An International Driving License is required for drivers outside the European Union.
A passport or ID card is required.

Can I cancel a reservation without charge?

The possibility of cancellation without charge is possible , provided it be sufficient time before the specified date of the car. In the case of prepaid bookings, special terms apply and an amount can be charged for cancellation.

Can I rent a specific car model?

Reservations are made per vehicle category . Each category includes different models that have the same characteristics (eg cubic capacity, fuel, luggage space, etc.). The Rental Company is obliged to give you any vehicle that belongs to the category you booked and not a specific model.

Do I have to pay a cancellation fee?

The possibility of cancellation without charge is possible , provided it be sufficient time before the specified date of the car. In the case of prepaid bookings, special terms apply and an amount can be charged for cancellation .

Can I travel outside Syros with my rental car?

You cannot travel outside the island of Syros . However if desired, required the approval of the Company Car rental . E lso in case of vehicle breakdown, you will be charged with the car repatriation costs

Can I refuse the extra insurance they offer me?

Yes, but in this case you will be more exposed in case of damage. So, for example, if you refuse to cover the same damage (CDW), you will be responsible for the repair of the material damage but also for the costs of transporting the car to the workshop, the damages, etc.

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